Position Details

1. Manager, Brands & Advertising

Key Responsibilities:

• Develop and implement creative strategies.
• Manage agencies for creative, digital, and media outputs.
• Ensure adherence to MTN communication standards and budget limits.
• Collaborate with stakeholders to align branding efforts with company objectives.

Qualifications:

• Bachelor’s degree in Marketing, Social Sciences, or a related field.
• 5 years of experience in Brand and Marketing Communications (3 years in a supervisory role).
• Strong skills in negotiation, media relations, and marketing acumen.

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2. Manager, Quality Assurance Monitoring

Key Responsibilities:

• Manage customer feedback programs like Closed Loop Feedback and Mystery Shopping.
• Identify customer experience improvement initiatives.
• Develop customer-centric projects and ensure adherence to evaluation policies.
• Organize workshops and provide timely reports to management.

Qualifications:

• Degree in Social Sciences or a related field.
• 5 years of relevant experience (3 years in a supervisory role).
• Proficient in Microsoft Office, reporting, and communication skills.

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3. Senior Analyst – Commercial Performance & Business Intelligence

Key Responsibilities:

• Develop methodologies for evaluating commercial performance.
• Create automated dashboards and perform root cause analysis for revenue drivers.
• Support implementation of commercial initiatives with data insights.
• Track and report on marketing Opex and departmental spend.

Qualifications:

• Bachelor’s degree in Finance/Accounting or a related field (Postgraduate/MBA preferred).
• 5 years of relevant experience in telecoms or technology (3 years in a supervisory role).
• Proficiency in Power BI, SQL, and statistical analysis.

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How to Apply

Send your C.V. to:
Email: MTNGhanaRecruitment@mtn.com

Application Requirements:

1. Use the appropriate reference number in the email subject:
   • Manager, Brands & Advertising: MTN-MKT-ADTRACK008-24
   • Manager, Quality Assurance Monitoring: MTN-CR-ADTRACK008-24
   • Senior Analyst – Commercial Performance: MTN-MKT-ADTRACK009-24
2. Save your CV in your name and include a brief write-up (250 words) about MTN’s “Live Yéllo” values and which resonates most with you.

Deadline: 30th December 2024

Apply now to join a dynamic team and grow with MTN Ghana!