Groupe Sebastien, a dynamic management company overseeing multiple brands in the restaurant, catering, and education sectors, is looking for a Technical Support Lead (TSL) to manage and maintain IT infrastructure across all units.

Key Responsibilities:

🔹 IT Equipment & Software Management – Oversee computers, database software, network servers, and CCTV systems.
🔹 Procurement & Installation – Identify, recommend, and assist in procuring necessary IT equipment and software.
🔹 Network & Server Administration – Manage security, backups, and ensure smooth operation of internet and telecommunication systems.
🔹 Technical Support – Provide troubleshooting and support for company software, including Talli, BIMPOS, and financial systems.
🔹 Maintenance & Customization – Regularly update and maintain existing IT programs and systems to meet industry standards.
🔹 Operational Support – Work closely with the Operations Manager to provide periodic reports and ensure IT efficiency across all units.

Qualifications & Experience:

✔ Education: Minimum of HND/Degree in IT or related field OR Certification from a recognized IT institution.
✔ Experience: At least 2 years of experience in IT support, including hardware/software installation, repairs, and CCTV maintenance.
✔ Skills: Strong knowledge of enterprise resource planning (ERP) systems and IT troubleshooting.

Benefits & Compensation:

💰 Salary: GHS 2,000 – GHS 3,000 per month
🏥 Additional Benefits: SSNIT contribution, hospital allowance, and staff lunch

How to Apply:

📧 Email your CV, application letter, and copies of certificates to: careers@groupesebastien.com

🔹 Application Deadline: 11 March 2025

🚀 Apply today and be part of an innovative and growing company!