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Packet Core Support Engineer at Ericsson

Packet Core Support Engineer at Ericsson

We are now looking for a Packet core Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

What You Will Do

  • Customer support request (CSR) investigation follow-up and coordination.
  • Analyze problems and identify suitable solutions to these problems.
  • Do Software Update Management (SUM) activities.
  • Working on complex solving, using support tools, and according to global support processes and procedures.
  • Developing and maintaining relationships with Customers.
  • Actively engage in communication with other engineers for the purpose of knowledge sharing.

You will bring

  • Bachelor’s Degree in Engineering or equivalent
  • Domain experience: (Packet core) at least 3 years.
  • Very good knowledge of Ericsson Packet Core nodes, SGSN-MME, GGSN, EPC, vEPC
  • Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, and Charging Nodes)
  • Good knowledge of SAPC (Policy server), IP works (DNS)
  • Familiar with virtualization and the Cloud Systems
  • Excellent IP background
  • Very good knowledge of Linux
  • Negotiation argumentation skills
  • Planning organizing skills
  • Delivering results meeting customer expectations
  • Presentation communication skills
  • Working with people

Why join Ericsson?

  • At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
  • What happens once you apply?
  • Click Here to find all you need to know about what our typical hiring process looks like.
  • Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 18th December, 2022

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