We are seeking a proactive and customer-focused Customer Care Officer to join our team. The successful candidate will be responsible for ensuring excellent customer experiences by handling inquiries, processing requests, and maintaining strong relationships.

Responsibilities

• Engage and build sustainable relationships with customers by providing excellent service.
• Maintain accurate records of all customer interactions in the database.
• Attend educational seminars to enhance knowledge and performance.
• Achieve personal and team qualitative and quantitative targets.
• Process orders, forms, applications, and customer requests.
• Communicate and coordinate effectively with colleagues.
• Handle customer inquiries via phone and email.
• Manage high volumes of inbound and outbound calls in a professional manner.
• Identify customer needs, clarify issues, and provide effective solutions.
• Seize opportunities to upsell products when appropriate.

Qualifications & Experience

• HND or Bachelor’s degree.
• 2-3 years of experience in customer service.
• Strong problem-solving and technical assistance skills.
• Willingness to travel to client locations when necessary.
• Ability to stay updated on industry developments.
• Excellent communication and coordination skills.

How to Apply

Interested candidates should send their C.V. to trustlimitedgolden@gmail.com, indicating the position as the subject of the email.

Job Vacancy: Finance Officer

Location: Accra
Closing Date: 25 April 2025

Job Description

We are looking for a skilled Finance Officer to oversee financial operations, ensure compliance, and contribute to strategic planning.

Responsibilities

• Manage cash flow and ensure sufficient funds for operational expenses.
• Monitor and manage company investments and reserves.
• Ensure compliance with financial regulations and industry standards.
• Coordinate audits and provide financial data for review.
• Analyze financial data to identify trends and suggest improvements.
• Develop and implement financial policies and procedures.
• Conduct risk assessments and financial analysis for decision-making.
• Collaborate with senior management on financial planning and forecasting.
• Manage payroll and ensure timely, accurate payments.

Qualifications & Experience

• HND or Bachelor’s degree in Finance, Accounting, or a related field.
• 2+ years of experience as a Finance Officer or in a similar role.
• Strong knowledge of financial regulations and accounting procedures.
• Proficiency in financial software and MS Excel.
• Excellent analytical and numerical skills.
• Strong ethics and a customer-oriented approach.
• Effective time management and organizational skills.

How to Apply

Interested candidates should send their C.V. to trustlimitedgolden@gmail.com, indicating the position as the subject of the email.

Job Vacancy: Teller

Location: Accra
Closing Date: 25 April 2025

Job Description

We are hiring a detail-oriented Teller to assist customers with financial transactions and inquiries while maintaining accurate records.

Responsibilities

• Receive and count cash at the beginning and end of each shift.
• Identify customers, validate, and process check transactions.
• Accept cash and check deposits and process withdrawals.
• Handle specialized tasks such as preparing checks and exchanging foreign currency.
• Verify and process loan and utility bill payments.
• Maintain compliance with bank regulations in all transactions.
• Balance cash and check transactions at the end of each shift.
• Address customer inquiries related to accounts and banking products.

Qualifications & Experience

• HND or Bachelor’s degree.
• Previous experience in administration, cash handling, clerical work, sales, or customer service.
• Knowledge of customer service principles.
• Strong computer skills and the ability to perform clerical tasks.
• Accuracy and attention to detail in handling financial transactions.

How to Apply

Interested candidates should send their C.V. to trustlimitedgolden@gmail.com, indicating the position as the subject of the email.