Job Vacancy: Client Services Officer at Afrik Xpress Gh Limited

Are you a people person with excellent communication skills? Xpress Afrik is looking for a Client Services Officer in Accra! Here’s what the job entails:

1. Communicate with Clients

Your main task will be speaking with clients over the phone and online, understanding their needs, and addressing any concerns they may have.

2. Resolve Issues Efficiently

You’ll be responsible for processing client orders or complaints, ensuring that each client receives prompt and satisfactory solutions.

3. Build Strong Relationships

Building and maintaining strong client relationships is crucial. Your friendly and professional demeanor will help foster trust and loyalty.

4. Document and Report

You’ll need to keep detailed records of client interactions, filing written reports, and reporting to your group manager regularly.

5. Collaborate with the Team

Working with your team, you’ll attend meetings and training programs to stay updated and work towards achieving targets together.

6. Qualifications

  • High school diploma or bachelor’s degree
  • Exceptional client service skills
  • Ability to coordinate with different departments
  • Technical proficiency and problem-solving abilities
  • Willingness to travel to client locations as needed
  • Strong interpersonal and recordkeeping skills

7. How to Apply

If you’re interested, send your CV and contact telephone number to xpressafrik@gmail.com. Don’t miss out on this opportunity for a lucrative salary and incentives!

8. Deadline

Applications close on March 7, 2024. Serious and hardworking applicants will be shortlisted.


FAQs (Frequently Asked Questions)

1. What qualifications do I need for this job?

  • A high school diploma or bachelor’s degree is required.

2. How do I apply?

3. When is the deadline?

  • March 7, 2024.

4. What skills are essential for this role?

  • Exceptional client service skills, ability to coordinate with different departments, technical proficiency, and strong interpersonal skills.

5. Where is the job located?

  • Accra, Ghana.
  • Related Posts

    Job Vacancy: Manager, Fintech Contracts Job Summary: We are seeking a skilled professional to review and manage agreements while providing legal guidance on commercial legal activities/transactions. The role ensures corporate…

    Job Vacancy: Safety Officer (Accra, Ghana)

    Are you a qualified and proactive Safety Officer looking for an opportunity to make a significant impact? We are seeking a competent professional to ensure a safe and compliant work…

    You Missed

    Job Vacancy: Safety Officer (Accra, Ghana)

    Job Vacancy: Safety Officer (Accra, Ghana)

    Study In Germany: GSSP Germany Spemann Graduate School Scholarships 2025

    Study In Germany: GSSP Germany Spemann Graduate School Scholarships 2025

    Study In UK: UK Chevening-Bseisu Scholarship 2025 at Imperial College London

    Study In UK: UK Chevening-Bseisu Scholarship 2025 at Imperial College London

    Study In Australia: Australian John Allwright Fellowship 2026

    Study In Australia: Australian John Allwright Fellowship 2026