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International Telecommunication Union seeks National Project Officer

International Telecommunication Union (Organ):

The Telecommunication Development Bureau (BDT) under International Telecommunication Union, is responsible for the organization and coordination of the work of the Telecommunication Development Sector (ITU-D) of the Union which deals mainly with ICT-focused development policies, strategies and programmes, as well as technical cooperation activities, to promote digital inclusion and drive digital transformation at community, country and regional levels. To effectively and efficiently serve the needs of ITU members, BDT is organized into four functional areas:

  • Office of the Deputy to the Director and Field Operations Coordination Department
  • Partnerships for Digital Development Department
  • Digital Networks & Society Department
  • Digital Knowledge Hub Department

Organization Unit:
The Digital Knowledge Hub Department is responsible for providing best practices and information to support the public policy decisions of ITU Member States. This department provides a platform for the members, as well as for external entities such as researchers, the private sector and other development agencies, to obtain critical information on digital trends, information society developments and digital skills. In addition to consolidating ITU’s position as the recognized global source for regulatory information and ICT data, this department is responsible for the work of ITU-D Study Groups. Finally, this department provides capacity and digital skills building programmes.

What International Telecommunication Union Expect

Duties / Responsibilities

Under the direct supervision the Head of the Capacity and Digital Skills Development (CDS) Division and under the guidance of the Project Manager within the Digital Knowledge Hub Department (DKH) of the BDT, and the ITU Regional Office in Africa, the Project Officer shall be responsible for the coordination and implementation of the activities in Ghana of the project “Boosting digital skills Through Digital Transformation Centres (DTCs)”. The Project Officer shall work closely with Ghana Investment Fund for Electronic Communications (GIFEC), the implementing partner in Ghana. The incumbent will perform the following duties:

  • Coordinate the implementation of all project activities in Ghana according to the established work plan.
  • Contribute to the development of project implementation plans for the implementation of the project activities in Ghana and recommend project sustainability arrangements, and promotion strategies.
  • Coordinate the development of the DTC Ghana training plans with GIFEC and monitor the implementation of training activities in Ghana.
  • Establish budget plans, identify cost estimates and monitor implementation of budgets and expenditure for the Ghana activities.
  • Coordinate and oversee the procurement of goods and services required in the course of implementing the DTC activities in Ghana under the project.
  • Liaise with all potential players in the country to ensure their participation, monitor adequate participation of target audiences and engage stakeholders in support of the activities in Ghana.
  • Propose and implement a communications strategy and plan to promote the activities of the project in Ghana.
  • Develop and implement national stakeholder workshops in support of the DTC.
  • Prepare progress reports, financial reports and any other reports as required regarding the Project’s activities in Ghana.
  • Participate in the assessment of the results of the project activities in Ghana and in the evaluation of their impact at the national level.
  • Liaise with ITU colleagues, in particular the Project Manager and staff from the Capacity and Digital Skills Development Division, the ITU Regional Office for Africa, as well as external partners, in particular the DTC in Ghana, represented by the Ghana Investment Fund for Electronic Communications (GIFEC), the Ministry of Communications in Ghana and other partners to the DTC Initiative in Ghana.
  • Perform any other related duties as assigned.


  • Core Competencies: Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.
  • Essential Functional Competencies: Analysis, Judgement and Decision Making; Client and Service Orientation; Innovation and Facilitating Change; Leadership; Networking and Building Partnership; Planning and Organizing, and; Successful Management.
  • Essential Technical Competencies: Ability to establish priorities and efficient work plans. Ability to communicate complex concepts orally and to prepare written material in a clear, concise and meaningful manner. Proven project management skills, including budget, activity and data management, monitoring and performance evaluation.

Qualifications required

Education: Advanced university degree in business administration, international development, social science, engineering, programme/project management, information technology, or any relevant area of study to support knowledge in programme/project management or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of an advanced university degree in one of the fields above. For internal candidates, a first university degree in one of the fields above in combination with seven years of qualifying experience may be accepted in lieu of an advanced university degree for promotion or rotation purposes.

Experience: At least five years of progressively responsible experience in managing projects/programmes in the context of international development, including at least two at the international level. A Doctorate in a related field can be considered as a substitute for two years of working experience. Experience in the implementation of training and/or capacity development projects or activities in the field of digital development.

Languages: For this advertised position, knowledge of English (drafting and speaking) at advanced level is essential. Knowledge of French and Spanish at intermediate level would be an advantage. Knowledge of a third language (Arabic, Chinese and Russia) would be an advantage. (Under the provision of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration.)

Additional Information:
Total annual salary consists of a net annual salary (before medical insurance and other deductions).

Annual salary Cedi 224,467

Other allowances and benefits subject to specific terms of appointment (National Officer Category), please refer to


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