LIST OF ALL NIA OFFICES & CO-LOCATION CENTRES FOR GHANA CARD COLLECTION & REGISTRATION

HOW TO LINK YOUR SSNIT NUMBER TO YOUR NIA (GHANA CARD) NUMBER USING SHORT CODE

HOW TO LINK YOUR SSNIT NUMBER TO YOUR NIA (GHANA CARD) NUMBER USING SHORT CODE

  1. Dial *711*9#on your mobile phone
  2. Select option 1 (Merge NIA Number with SSNIT Number)
  3. Enter your SSNIT Number E.g. E018606130763
  4. Enter your NIA Number (Personal ID Number on your Ghana Card). E.g. GHA000000023
  5. Select option 1 to complete the merging of your SSNIT and the NIA numbers (Personal ID Number on your Ghana Card)

You will then receive a notification after the merger.

How To Link Your SSNIT Number To Your NIA (Ghana Card) Number On SSNIT Website

  1. Log onto the SSNIT website https://www.ssnit.org.gh and click the ‘My Statement’
  2. Log in by filling the required fields and click Sign In.

(Click on Get Access if you don’t have an account or click on Forgot Password if you have forgotten your password then sign in)

  1. At the My Statement page, click on Merge my NIA Number
  2. Agree to the terms and conditions and click Submit and Continue
  3. Enter your NIA Number (Personal ID Number on the Ghana Card) and click Submit.

You will receive a notification after the merger.

The Social Security and National Insurance Trust (SSNIT) says contributors who fail to merge their SSNIT numbers with their national IDs by the end of December will be legally forfeiting their pension benefits.

Answers To Questions About SSNIT Number & NIA (Ghana Card) Merger

  1. What is the SSNIT and NIA numbers merger about?

The SSNIT and NIA numbers merger is simply a process to link SSNIT numbers of Members to their NIA numbers. The NIA number is the Personal ID Number on the Ghana Card. What this means is that your NIA number will become your SSNIT number after the merger.

  1. What information do I need to merge my SSNIT and NIA numbers (Personal ID Number on the Ghana Card)?

To merge your SSNIT and NIA numbers, you must have enrolled with SSNIT biometrically. You need your:

 

  • SSNIT number
  • NIA number (Personal ID Number on the Ghana Card)

However, if the mobile phone number and email address you use presently is different from what you have in the SSNIT database, you must provide your email address and mobile phone number.

  1. What are the available options for people to merge their SSNIT numbers with their NIA numbers (Personal ID Numbers on the Ghana Card)?
  1. How do I merge my SSNIT and NIA numbers (Personal ID number on the Ghana Card) using the USSD (short code)?

Using the USSD (short code)

  • Dial *711*9# on your mobile phone
  • Select option 1
  • Enter your SSNIT Number
  • Enter your email address (if the phone number you are using is different from your phone number registered in our database)
  • Enter the Personal ID Number on your Ghana Card
  • Select option 1 to complete the merging of your SSNIT and the NIA numbers (Personal ID Number on your Ghana Card)

You will receive a notification after the merger.

  1. What are the stages Members have to go through to merge their SSNIT numbers with their NIA numbers (Personal ID numbers on the Ghana Card) on the website?
  • Log onto the SSNIT website https://www.ssnit.org.gh and click the ‘My Statement’
  • Log in by filling the required fields and click Sign In.

(Click on Get Access if you don’t have an account or click on Forgot Password if you have forgotten your password then sign in)

  • At the My Statement page, click on Merge my NIA Number
  • Agree to the terms and conditions and click Submit and Continue
  • Enter your NIA Number (Personal ID Number on the Ghana Card) and click Submit.
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You will receive a notification after the merger.

  1. For Members who cannot use either the short code or website to merge the SSNIT and NIA numbers, what must they do?

Such Members must visit the nearest SSNIT Branch to be assisted to merge their SSNIT and NIA numbers. They need to bring along their:

  • Ghana Card or NIA Number
  • SSNIT Card or SSNIT number
  • Valid email address
  • Mobile phone number
  1. How do I check if my SSNIT and NIA numbers have been merged?

Using the short code

  • Dial *711*9#
  • Select option 2 (Check Merger Status)
  • Enter your SSNIT or NIA number (Personal ID Number on the Ghana Card)
  • Click send

Your status will be retrieved and forwarded to your email.

Using the website

  • Visit the SSNIT website ssnit.org.gh
  • Click My Statement
  • On the right side, under “Have you linked your Ghana Card? Check status here”, enter your SSNIT number to check your merger status
  • Click “Check Status”
  • A pop-up message to check your email will appear on your screen

Check your email for your merger status.

  1. Why should Members merge their SSNIT and NIA numbers?
  • Members will experience quite a bit of convenience as they will have to keep only one card to transact business with SSNIT. The Ghana Card will now be your SSNIT card.
  • It will also result in some savings as the cost of printing the SSNIT Biometric cards will be eliminated.
  • It is a legal requirement. Regulation 7of the National Identity Register Regulations, 2012, L.I. 2111, requires the use of the Ghana Card for “transactions pertaining to individuals in respect of pension” and “transactions that have social security implications”
  • It is also a directive from the National Pensions Regulatory Authority (NPRA)
  1. Why can’t SSNIT and NIA merge my SSNIT number with my NIA Number without my involvement?

SSNIT requires both SSNIT and NIA numbers for the merger process. So if you gave out your SSNIT number to the NIA registration team, you will not have to do the merger because it will be done for you automatically on 28th June when the systems are deployed.

  1. I provided my SSNIT number during the NIA registration process. Do I still need to go through this process?

No. You only need to confirm if the merger of your numbers was successful.

To check the merger status of your SSNIT and NIA numbers,

  • Dial *711*9#
  • Select option 2
  • Enter your SSNIT or NIA number (Personal ID Number on the Ghana Card)
  • Click send
  • Your status will be retrieved and sent to your email.
  1. What happens if a Member fails to merge the SSNIT number and NIA numbers?

A Member who fails to complete the merger process by December 2021 will not be able to access SSNIT services.  From January 2022, the Ghana Card will be the only identification recognized by SSNIT for all transactions.

  1. Can I give my NIA number to my employer to use in paying my contributions?

Yes, you must provide your NIA number (Personal ID Number on your Ghana Card) if you have gone through the merger process. Merged SSNIT and NIA numbers will be used concurrently during the transition period.

  1. As a voluntary contributor, can I pay my contributions with my NIA number?
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Yes, you can use your NIA number (Personal ID Number on the Ghana Card) if it has been merged with your SSNIT number. Merged SSNIT and NIA numbers will be used concurrently during the transition period.

  1. Now that SSNIT has started sharing information with NIA, must a newly employed person with NIA number still register with SSNIT?

Yes, having an NIA number does not automatically make one a Member of the SSNIT Scheme. To become a member of the SSNIT Scheme you need to enroll with SSNIT using your NIA number. In addition to your information in the NIA database, SSNIT requires:

The name of the organization you work in

  • When you started working
  • Your salary
  • The names / NIA numbers of your beneficiaries
  1. When the merger commences, what form of identification (ID card) must a new joiner present to be registered?

All new joiners must present their NIA Numbers (Personal ID Number on your Ghana Card) to be registered. Without the Ghana Card, one cannot join the SSNIT Scheme.

  1. Can employers quote the NIA numbers of their workers in place of their SSNIT numbers when submitting their Contributions Reports?

Yes, employers can quote their workers’ NIA numbers (Personal ID Number on your Ghana Card) if they have been merged with their SSNIT numbers. Merged SSNIT and NIA numbers will be used concurrently during the transition period (from June to December 2021).

  1. I’m a Pensioner, do I need to merge my SSNIT number with my NIA number (Personal ID Number on your Ghana Card) too?

Yes, you do.

  1. Will my pension stop if I don’t merge my SSNIT number with the Personal ID Number on the Ghana Card?

No. However, you must provide your NIA number (Personal ID Number on your Ghana Card) when the time is due for you to renew your Pensioner’s Certificate.

  1. How long does it take for the merger to be effected?

Within 24 hours

  1. What happens if I lose my Ghana Card and can’t remember my NIA Number?

Kindly visit the nearest NIA office to request for your NIA Number (Personal ID Number on your Ghana Card) and card replacement.

  1. I lost my Ghana Card, how do I replace it?

Kindly visit the nearest NIA office for assistance.

  1. Can someone merge my SSNIT number with my NIA Number on my behalf?

Yes, you can authorize someone to merge your SSNIT and NIA numbers (Personal ID Number on your Ghana Card) on your behalf. The person will require your SSNIT number, NIA number, and your email address registered with SSNIT. Feedback will be sent to your phone number and email address. This is however not encouraged.

  1. Can I update my personal records during the merger of my SSNIT and NIA numbers?

No. The system for merging your SSNIT and NIA numbers (Personal ID Number on your Ghana Card) does not make provision for update of personal records. You can however visit any SSNIT branch to update your SSNIT records or the NIA office to update your records with them before or after the merger.

  1. My date of birth with SSNIT is different from my date of birth with NIA. Can I still merge my SSNIT number with my NIA number (Personal ID Number on your Ghana Card)?

Yes. Your date of birth with NIA will however not affect your date of birth with SSNIT and vice-versa. However, for computation of benefits, SSNIT will use the date of birth you provided to the Trust when you registered.

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For new joiners however, their date of birth will be the same in both the SSNIT and NIA databases as the Ghana Card will be the only ID that will be accepted for registration.

  1. If my Ghana Card expires, will my NIA number be affected half my name or gender in the SSNIT database is different from the ones in the NIA database, will the merger be successful? And will I have to go through the merger process again?

Yes. The merger will be done by comparing your biometrics in the SSNIT database with that of NIA. Once they match, the merger will be successful irrespective of the differences in the name or gender.

  1. If my name or gender in the SSNIT database is different from the ones in the NIA database, will the merger be successful?

Yes. The merger will be done by comparing your biometrics in the SSNIT database with that of NIA. Once they match, the merger will be successful irrespective of the differences in the name or gender.

  1. If my Ghana Card expires, will my NIA number be affected and will I have to go through the merger process again?

No. Your NIA Number (Personal ID Number on your Ghana Card) will remain the same even after your card is replaced so you don’t need to go through the process again.

  1. If I quote a wrong number for either SSNIT or NIA, will the system notify me?

Yes, the system will notify you if you quote a wrong SSNIT or NIA Number (Personal ID Number on your Ghana Card).

  1. Can I merge my SSNIT and NIA numbers at an NIA office?

No. To merge your numbers, kindly dial *711*9# on your phone or visit https://www.ssnit.org.gh to use our online portal. If you are unable to use any of these two platforms, kindly visit any SSNIT branch and you’ll be assisted to merge your numbers.

  1. I tried following the process to merge my SSNIT and NIA numbers but I am unable to do so. What do I do?

Contact SSNIT on 0302 611 622 / Toll free number 0800 1100 94 (Vodafone only) or email at contactcentre@ssnit.org.gh.

  • WhatsApp or SMS to 0500003050
  • Facebook, Twitter & Instagram handles @SSNITGhana.

You may also visit the nearest SSNIT office.

  1. I did not get a verification message after merging my SSNIT and NIA numbers. What do I do?

Please dial *711*9# and select 2 to check the status of your merger.

You may also contact SSNIT on 0302 611 622 / Toll free number 0800 1100 94 (Vodafone only) or email at contactcentre@ssnit.org.gh.

  • WhatsApp or SMS to 0500003050.
  • Facebook, Twitter & Instagram handles @SSNITGhana.

For further enquiries, contact SSNIT on 0302 611 622 / Toll free number 0800 1100 94 (Vodafone only) or email at contactcentre@ssnit.org.gh. WhatsApp or SMS to 0500003050. Facebook, Twitter & Instagram handles @SSNITGhana.

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